Vinted Users Express Anger Over Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
